Privacy Policy

Last updated: August 1, 2026

Punama Innovation (“Punama”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit www.punama.in, contact us, use our client portal, or otherwise interact with our engineering and technology services.

We are an MSME-registered enterprise based in Jharkhand, India. This policy is prepared in line with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

1. Who we are

Data controller: Punama Innovation
Registered address: 114, Ward 5, Ramgarh Cantt, Jharkhand – 829122, India
Email: info@punama.in

2. Information we collect

Depending on how you use our website and services, we may collect:

  • Identity and contact data — name, company name, email address, phone number, and postal address.
  • Enquiry and project data — details you submit through our contact form, including service interest, project requirements, and related communications.
  • Account data — login credentials and profile information if you access our client or employee portals.
  • Technical data — IP address, browser type, device information, pages visited, and referral URLs.
  • Cookie data — as described in our Cookies Policy.

3. How we use your information

We use personal data to:

  • respond to enquiries and provide quotations;
  • deliver engineering, product development, and related services;
  • manage client accounts and project communications;
  • improve our website, security, and user experience;
  • comply with legal, regulatory, and contractual obligations;
  • send service-related updates where appropriate and permitted.

We do not sell your personal data.

4. Legal basis for processing

We process personal data where necessary to:

  • perform a contract or take steps at your request before entering a contract;
  • pursue our legitimate business interests (such as responding to enquiries and operating our website), balanced against your rights;
  • comply with applicable law;
  • obtain your consent where required, including for non-essential cookies.

5. Sharing your information

We may share data with trusted third parties only when needed, such as:

  • hosting and infrastructure providers;
  • email delivery and communication tools;
  • website analytics and security services;
  • professional advisers where legally required.

All such parties are expected to handle data securely and only for authorised purposes.

6. International transfers

Our primary systems are located in India. If data is processed outside India, we take reasonable steps to ensure appropriate safeguards are in place.

7. Data retention

We retain personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Enquiry records are typically retained for up to three years unless a longer period is required for an active project or legal obligation.

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss. However, no method of transmission over the internet is completely secure.

9. Your rights

Subject to applicable law, you may have the right to:

  • access personal data we hold about you;
  • request correction of inaccurate data;
  • request deletion or restriction of processing in certain circumstances;
  • withdraw consent where processing is consent-based;
  • raise a grievance with us regarding your personal data.

To exercise these rights, contact us at info@punama.in. We will respond within a reasonable timeframe.

10. Children’s privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal data from children.

11. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact us

For privacy-related questions or requests, contact:
Punama Innovation
Email: info@punama.in
Address: 114, Ward 5, Ramgarh Cantt, Jharkhand – 829122, India
Or use our contact form.